Talk to us.
Real people, ready to help. In-app support is the quickest route — but whatever you need, here is how to reach the team.
In the app
The fastest way to reach us. Open FirstFlip, go to Help, and start a conversation — we can see your account securely and sort things in one place.
Open FirstFlipEmail us
For anything about your account, a payout or verification. Include your registered email so we can help faster. Never share your PIN or passwords with anyone.
contact@firstflip.ngPartnerships & press
Building something with us, integrating FirstFlip, or writing about us? Tell us a little about you and what you have in mind.
contact@firstflip.ngResponse times
Most messages get a reply within a few hours during business hours, and no later than the next business day. Complex checks — like verification or a payout under review — can take a little longer; you will always see the current status of any order in the app.
Staying safe
FirstFlip will never ask for your transaction PIN, passwords or one-time codes. If a message asks for those, it is not from us. Reach us only through the app or contact@firstflip.ng.